Sign in using the same method you used when you created your account — Google, Facebook, or an emailed magic link. Most login problems happen when you try a different method or a different email than the one your account is tied to.
Steps
Make sure you're using the same sign-in method as last time (Google, Facebook, or magic link).
If you sign in with email, request a fresh magic link and open it within about an hour — links expire after that.
Check that you're using the same email address you originally signed up with. A different email creates or points to a different account.
If the magic-link email hasn't arrived, check your spam folder and see "I didn't receive an email — what now?"
Keep in mind
There's no password to reset. Wishpicks doesn't use email-and-password login, so when a magic sign-in link stops working the fix is to request a fresh one — they're only valid for about an hour — or to go in through Google or Facebook instead.
Same email, one account. If your Google and Facebook logins share the same email, they lead to the same account. If they use different emails, you may land in a different account than you expect.
Can't change your email yourself. Your account is tied to the email you signed up with, and it can't be changed in-app. See "How do I change my email or profile name?" for what you can and can't change.
Still stuck? Contact support and let us know which method and email you're trying. We reply on business days; messages sent on weekends or holidays may be answered the next working day.