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What should I do if I need help urgently?

For urgent help, read the automatic reply and search this Help Center. Our team answers on business days.

Written by Wishpicks

Two things beat waiting: the automatic reply you get the moment you message us, and this Help Center. Our team answers on business days, so a message sent on a weekend or a holiday may wait until the next working day.

Steps

  1. Send your message, then read the automatic reply. The Wishpicks Assistant answers straight away and handles a lot of common questions.

  2. While you wait, search this Help Center. Reservations, sharing, editing access and account questions all have their own article.

  3. Still need a person? Leave the conversation open and our team will pick it up on the next business day.

If a gift deadline is at stake

Wishpicks doesn't sell the products on your wishlist and doesn't take payment for them, so we can't change an order, its shipping or its delivery date. That side of things belongs to the store you bought from. For anything to do with an order, contact the store directly.

Good to know

The in-app messenger is the most reliable way to reach us. Sending the same message twice doesn't get you a faster reply.

Worried a surprise has been spoiled? Reveal reservations is off by default, so a wishlist owner doesn't even see that items were reserved unless they turn it on. There's usually nothing for us to undo.

Related

  • "Why did I receive an automatic reply?"

  • "When does Wishpicks support reply?"

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