Wishpicks support replies on business days, usually within 1 business day. Messages sent on a weekend or a holiday are answered the next working day.
How to reach us
The in-app messenger is the fastest, most reliable way to reach us — and the best channel for urgent problems. You can also email [email protected]. Our team is available Monday–Friday, 9:00–18:00 (EET).
What to expect
Every message gets an automatic reply from the Wishpicks Assistant — our AI helper that answers from this Help Center. It can solve common questions right away and hands off to our team when you need a person. See "Why did I receive an automatic reply?"
A reply from our team comes on business days. Sending the same question again won't speed things up — it just adds messages to the same conversation.
To get help faster, include the details we'll need: what you were trying to do, the wishlist or wish involved, and what happened. A link helps too.
Need an answer right now? See "What should I do if I need help urgently?"