Support replies on business days, usually within one business day. Message us on a weekend or a holiday and you'll get an answer the next working day.

The in-app messenger is the most reliable way to reach us, and the best place for anything urgent. You can also write to [email protected]. We're online Monday–Friday, 9:00–18:00 (EET).

Every message gets an automatic reply from the Wishpicks Assistant, our AI helper. It replies from this Help Center, so it clears up a lot of questions on the spot, and it passes the conversation to a person when you need one.

Sending the same question again won't get you a faster reply. It just adds another message to the same conversation. What does help is detail: what you were trying to do, which wishlist or wish is involved, and what happened instead. A link is handy too.