To cancel Wishpicks Plus, tap Cancel subscription in Settings → Plus and confirm on the billing page; for a full refund, email support within 14 days of your first payment.
Deleting your account too? Read "How do I delete my account?" first.
Steps
Open Settings → Plus. On a phone, tap your profile picture at the top right, then Subscription. On a computer, click the gear at the bottom of the left rail, then Plus.
Tap Cancel subscription. "Cancel Wishpicks Plus?" lists what stops working; tap Cancel subscription again.
If "Here's a free month of Plus" opens, tap Cancel anyway, or Get my free month to stay.
On the billing page that opens, confirm the cancellation. Until you do, nothing's cancelled.
Settings → Plus then reads Canceling, with the date Plus ends. Changed your mind before then? Tap Keep Plus on the banner there and undo the cancellation on the billing page.
How do I get a refund for Plus?
Email [email protected] within 14 days of your first payment for a full refund. Write from the email address you use for Wishpicks, and we'll refund that payment in full and cancel the subscription. There's no refund button, but checkout promises it: "Starts right away. Not for you? Full refund within 14 days." Renewals aren't covered, but if you were charged by mistake, write anyway.
What happens to my tracked wishes?
Wishes you watch with Wishpicks Plus keep updating until your paid period ends and a short while after, then stop. Subscribe again before then and they carry on; once they've stopped, tap Watch this price on each one. After Wishpicks Plus ends, a partner-shop wish you watched with Plus doesn't switch back to free tracking on its own, but you can restart it: see "Why isn't the price on my wish updating?".
Your lists, wishes and reservations don't change. What stays free is in "Is Wishpicks free, and what does Plus add?".
Can I pause Plus instead?
No, there's no pause button, but when you cancel you may be offered a free month. Take it and everything keeps working: the status reads Next month free, and billing restarts on its own afterwards. It's only offered on Plus you pay for, it isn't offered again for a while, and the app has no way to end it early.
My Plus payment failed. What now?
Tap Update payment method in Settings → Plus and change your card on the billing page. Settings → Plus and Wishes → Tracked both say "Your payment failed. Please update your payment method to keep your Plus features.", the status reads Past due, and we email you too. Wishpicks Plus keeps working while the payment is retried; if every retry fails, it ends as if you'd cancelled.
Tips
Settings → Plus shows the date Plus renews. Cancel before it if you don't want another month.
Need an invoice? Manage subscription opens the billing page, where you'll find them.
Card about to expire? Change it under Manage subscription before the next payment.
